Personal information such as your name, address and bank details are not stored on your smart meter. The meters simply record your gas and electricity readings in the same way as your traditional meter. The meter readings collected can only be shared with your energy supplier to allow us to prepare an accurate bill and we cannot share this without your permission. The data is transmitted safely, using a dedicated and secure wireless network. All this information about your energy use is strongly protected.
How is my personal data kept safe when I have a smart meter?
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